I am striving to become a flexible communicator that is observant and accepting of the differences of others and more aware of my own emotions and those of others.
I am working towards being able to demonstrate:
- the ability to recognise my own people style including the perspectives.
- strategies to improve communication including the desired outcome of the conversation.
- the ability to have a conversation using the Ladder of Inference
- the ability to match mood to task in meetings
- an understanding of the RUUM emotional intelligence model
- capacity to build an action plan to improve emotional intelligence skills