Learning to Lead: Flexible Communication

I am striving to become  a flexible communicator that is observant and accepting of the differences of others and more aware of my own emotions and those of others.

I am working towards being able to demonstrate:

• the ability to recognise my own people style including the perspectives. 
• strategies to improve communication including the desired outcome of the conversation. 
• the ability to have a conversation using the Ladder of Inference
• the ability to match mood to task in meetings
• an understanding of the RUUM emotional intelligence model
• capacity to build an action plan to improve emotional intelligence skills